Back-office Suite modules

Different operators have different needs; whether you do it all yourself, or just outsource everything from appeals to payment reminders, we can set up the system so that your back-office functions are covered.

 
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Costumer Web

The Customer Web is a new and transparent way of communicating with motorist and car-owners, letting them see images and other evidence, pay their ticket or appeal online.

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PEZ - Appeal Management Module

The Appeal Management module in PEZ helps customer service to respond to both questions and real appeals in a quick and efficient way.

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PEZ Workflow Engine

PEZ is the core system that recieves ticket data from the field. The workflow engine is configured based on customer needs, whether  just forwarding ticket data to a 3rd party system, or set up as a stand-alone system with the entire workflow. In the latter case, the system automatically will import payments, retrieve owner information, create payment reminders and much more.

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MWS- Operation Desk Module

The MWS is the operational tool to support your field organization. It has features for fleet tracking, messages, whitelisting, shift reports and much more.

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Siteowner Web

The Site Owner Web give your client direct access to whitelisting on their own sites.

 
 

 
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Interested in making your business more efficient?

 

Give us a call or send a message!